Can't reverse a payment

We recently made a payment to the wrong bank account.

We were told that the payment cannot be reversed at all. We have to send an email,,, an email of all things and that it'll take 3 weeks before the payment Might be reversed. Who is going to keep the money in their account for so long??

I phoned and spoke to multiple people, but no one seems able to help us at all. We need that money back please.

We are willing to help in any way to get it back, but seriously cannot wait 3 weeks for the money to be back.

FNB AND Nedbank, will reverse any payments that were wrongly made in an instant. It'll take 48 hours till the payment is back in the account.

Please can someone assist as this is a matter of urgency.

We need that money back by Wednesday next week.

Either help us, or you can expect to lose a valuable customer by next week.

My contact number is ********** 547

Please, this is URGENT!

THANK YOU

ROWLAND RUDMAN