CANT REVERSE A MISTAKEN EFT PAYMENT

<p>I did a transfer on the today from my Absa to another FNB account; i realised i have mistakenly paid the wrong person, so i called Absa to inform them to reverse seeing that i dont have opption to reverse it myself. i called the call center ; then the lady that i spoke to, transfered me to Internet banking and they tell me i HAVE to send an email that will be attended to in 3 weeks, what kind of nonsense is that. Wwho in their right mind will keep the money they mistakenly received for that long? I put in a large sum of money. how can they not reverse the chage when is not even 10 mins that i did the transaction.</p> <p>What kind os service is this; i want my money; Absa is such a nonsense at times, Service almost disgusting.</p>