ZM
Zehad M

1 reviews | Active since Feb 2010

26 Jun 2015, 00:03

Cant pay for Online Subscriptions Platinum Cheque

I recently opened an ABSA Platinum cheque account with the purpose of paying my monthly online subscriptions to UXPin and Adobe. I have done so in the past with two other banks and the transactions were successful.<br> <br> Upon entering my new ABSA card details on the Adobe and UXpin websites respectively, each have rejected my card, resulting in the inability to add my banking details to these companies for monthly billing.<br> <br> This makes no sense as it is a MasterCard cheque account debit card with a microchip and pin. I have successfully used MasterCard for international online transactions in the past. STD Bank accounts and FNB cheque cards allow these transactions.<br> <br> I also shouldn't be forced to use a credit card to pay online.

0
Replies (1)
Absa
Absa's reply26 Jun 2015, 09:47
Official
Hello Zeehad,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd