ML
Marco L

1 reviews | Active since Mar 2015

18 Apr 2016, 16:18

Cant Keep up with all your service charges

Good day<br> <br> Your charges is starting to get me disappoint me, I'm paying R350 towards my credit card but after all your charges has been deducted only R100 is debited to my account the other R250 is for all your services fees and charges, Then i am paying R98pm for Gold account but still have to pay for every single transactions such as airtime purchases exct. I have been i loyal absa customer for 4 years and i do not see any benefit or improvement. The balance of my credit card was higher in September and the interrest charge was R70, 3 months later after payments and a lower balance the interrest charge went to R92 each month increasing with R10, we are aware that interrest rates went up but only by 3% and you are charging 28% interrest instead of 25%. And to make it worse you constantly phone me for absa rewards, I am not interrested as i don't see the benefit in paying R27 and then have to swipe R2700 just to cover the monthly fee, only if you swipe more than R2700 then there is a benefit. But this attitude of \we charge you for everything\" does not impress me"

0
Replies (1)
Absa
Absa's reply19 Apr 2016, 09:09
Official
Hello TheCustomers,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd