NP
Neil P
1 reviews | Active since Feb 2018
03 Dec 2024, 09:11
Can't even answer a phone
Typical ABSA, Quick to give credit and collect, refuses to assist clients.
You are very happy to say you provide payment breaks but no one answers their phones or emails. I just need a two month payment holiday on my vehicle and you can't even assist your clients.
Perhaps I should just put a stop order against your deductions and then see what you do. I know the CPA like the back of my hand and what you are doing is ******* anyway, so if push comes to shove you'll be forced to write off all of the debt.
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Replies (1)Absa's replyOfficial
03 Dec 2024, 10:52Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply03 Dec 2024, 10:52
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
