Can't complain about Absa's service as there is no service.

Item: Absa
Rating: 1
Author: Wessel O

I have now written several times to Absa to try and establish if one gets ANY basic travel coverage if you use your Absa credit card. All I get are responses trying to sell me travel insurance! How incompetant can a bank get?So I now no longer use my Absa credit card for flight tickets. Today, Tomorrow, NEVER!

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Replies (1)

Absa's replyOfficial

19 Nov 2019, 16:21

Dear Wessel

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.

Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply19 Nov 2019, 16:21

Official