KS
Kerry-Lee Shackleton
1 reviews | Active since Dec 2021
13 Dec 2021, 21:18
Can't close account.
Unable to close account from overseas. (UK) Monthly charges will put my account I to arrears and I wish to close the account before that happens.
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Absa's replyOfficial
14 Dec 2021, 10:15Dear Kerry-Lee Shackleton Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***4. Kind regards,Rezona Louw Group Customer Care
Absa's reply14 Dec 2021, 10:15
Official
Dear Kerry-Lee Shackleton Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***4. Kind regards,Rezona Louw Group Customer Care