Can't access my online banking, again.

I'm so fed up with Absa. A few weeks ago I left a message here on Hello Peter because I couldn't open the Absa app on my new phone due to changes Absa made to their system. So someone phoned me and "sorted out" the problem. Only for me to find now that I can't even log into my online banking on my old phone, new phone, or even on my computer. So now I can't even make urgent end of the month payments. What the hell Absa! Sort this out please. I don't have time during work hours to go to the bank.