1 reviews | Active since Dec 2016
Cant access my account
<p>I blocked my card because I lost it & Monday 5th I made another one, the next day I went to the ATM my account was frozen/account not activated couldn’t not access my money.. </p> <p>I called absa bank, and was told I have to go to a absa branch & wen I went the next day I was told to bring proof of resident & was given a form for my parents to sign since I live with them I did as I was told today but they telling me to wait 24 hours , as there is a problem concerning Fica registration with my savings account. I had all my details, such as proof of residence, ID & signed form by my parents.. I need to access my money , I told them to give me my money & close the account I am being told to wait for 24 hours , this is crazy I need the for important things as we speak I don’t have anything absa is pathetic I am moving away please assist.</p>
Dear Bongumusa
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Bongumusa
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
