Cannot provide a consent letter

Item: Absa
Rating: 2
Author: Bruce M

I need a consent letter that confirms my bond account is paid up, in order to remove a judgement. I have phoned all departments in Absa homeloans from legal,queries, collections and even the attorney that instituted the judgement. Nobody seem to be able to help me.I get referred all around without any success. Can someone please assist. This so frustrating to see that such a big financial institution is so disorganised.

Helpful (0)

Replies (1)

Absa's replyOfficial

22 Jul 2015, 09:15

Hello brucemanuel24,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Absa's reply22 Jul 2015, 09:15

Official