Cannot get through to the correct department

I have been trying since Monday to get through to the credit card department and have been unsuccessful. I would like to change my limit but it seems ABSA just doesnt care. <br> I am going on holiday and when I return I will be canceling everything with ABSA. This pathetic???!!!!!! I have been holding an average of 10 minutes every time I call???who is going to reimburse me for time spent on the call and airtime???!!!<br> <br> I want this resolved ASAP AND EXPECT A CALL FROM A MANAGER BY C.O.B TODAY!!!!!?