Cannot get confirmation for closing an overdraft

<p>I am in the process of closing my accounts with ABSA. I paid my overdraft in full and requested a letter confirming that the overdraft has been paid in full. Woodlands Branch cannot give me the letter as it is not a standard letter and head office is not responding. It is nearly 2 weeks now since requesting the letter. It is now the second time that I need the help of Hellopeter to get something done at ABSA.</p>