LS
Lindsay S

1 reviews | Active since Feb 2018

21 Feb 2018, 16:45

CANNOT COMPLAIN ABOUT THE SERVICE WHEN THERE IS NONE!!!

After a terrible storm on 7th February 2018.........duly called ABSA on morning 8th for an acessor to come out to see the damage.

Today being 21st February, try to call customer don't care, rudely put on hold and subsequently cut off and told to call during office hours?????????

No acessor seen to date - have since replaced electronic equipment damaged by the storm out my own pocket??????????????????

0
Replies (1)
Absa
Absa's reply22 Feb 2018, 09:31
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd