1 reviews | Active since Jan 2012
<p>Yet, yes, once again, it's me any the dreaded ABSA! Gosh they just don't stop with me. I received an sms from Absa on 18 May stating that my Debit Order for Absa was rejected and not honoured. I was infuriated to say the least because why on earth would you advise me of this 3 weeks after the date of actual Debit Order date - the 25th of April? Of course by this time of the month there would be insufficient funds to cover it! I am not made of money and need to sruvive the month after what is left of my measly salary after the 25th! I have NEVER had any issues with my Debit Order with Absa not going off on the 25th of the month when my salary is paid in. Now all of a sudden, they make their problems mine but not advising customers on the day that they had problems with the Debit Orders. They advise you 3 weeks later - WTH!!! Now they keep sending me messages advising me that I should remember that my Debit Orders are taken off on the 25th of each month, and that I need to ensure that there are enough funds to cover them. Whose error was this! It certainly was not mine but now it WILL become my problem because they will now deduct 2 x Debit Orders off my account this month for which I have not budgeted, and will find myself in deep trouble trying to just survive the month because of their "technical issues". I now request that the amount that was not debited from my account on the 25th of April be carried out to the end of the agreed payment term, as in another month added to the end of my repayment terms, and they NOT deduct double off my account on the 25th of May. I CANNOT afford it, and I don't see why, yet again I need to suffer at the hands of Absa when they mess up and don't advise their customers when they do. This service is unacceptable and disappointing. They HAVE NO REGARD for their customers whatsoever. It is disgusting.</p>
Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.