1 reviews | Active since May 2017

15 May 2017, 15:23

Cannot access own funds, please close account and give me my 100k

<p>We went to ABSA to open a business account on the 3rd of March by a consultant named Kavir Sewcharan in Centurion Mall. Since then we only got an account number last week from Anelie who sent an sms to say our account was over drawn and we need to make a deposit ASAP, i advised that we never got an account number from the sales person and she was shocked and gave me the account number to make the deposit. On Thursday I went to ABSA to confront Kavir and find out about the account, He was all over the place, at some point he was just clicking on his desktop to pass the time whilst we were watching in disbelief. He said we can do the deposit and so we did, Now there are funds paid into our account which we need to utilize and apparently the account is inactive. What i want now is our money to either be transferred into our FNB account or be reversed back to the sender. And further kindly close that account, you clearly do not need this revenue, and we also do not need such a bank.</p> <p>Whilst waiting for all this to be sorted please bear in mind that our business is losing money.</p> <p> </p>

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Replies (1)
Absa
Absa's reply16 May 2017, 13:11
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd