Cannot access my own account

<p>Hi,</p> <p> </p> <p>I have been trying to get access to my online account for my vehicle finance for ages. I call but my ID number is not recognised by the system -- which is bizarre because you deduct money from me each month for a car loan I have with Absa. Every time that I have called I get forwarded to the same call centre, which has not assisted me thus far. I need access to a self-service online account for goodness sake.</p> <p> </p> <p>Please assist. </p>