AC
Ansa C
1 reviews | Active since Feb 2015
16 Mar 2015, 11:35
Cannot access Absa through Huawei LTE modem
This is the 3rd HelloPeter report that I'm logging with regards to the Huawei LTE modem we have installed and are unable to connect to Absa. We have urgent internet transactions to do and cannot view account statusses. All information the Technical Division required was submitted timeously. I've suggested that Absa work together with Huawei to test the login setup. It is today 41 days later and the issue is still not resolved!!!
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Absa's replyOfficial
16 Mar 2015, 12:40Hello Ansa1234,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply16 Mar 2015, 12:40
Official
Hello Ansa1234,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,