1 reviews | Active since Jan 2017

05 Jun 2018, 06:41

Cancelled agreement listed on ITC

Good Day In May 2018 I was interested in buying a vehicle. The dealership filled out all paper work and told me everything was approved. I went to collect contract the next day in order to read all Ts & Cs. Then I noticed in writing a statement saying "client is aware the vehicle was a ****** recovered vehicle". I immediately called dealership to cancell all agreements as this was a false statement. I also contacted absa vehicle and asset whom told me to contact the agent appointed. I was told everything was being sorted and no need to worry. Today I view my credit profile and it shows I've purchased a vehicle. I cannot even buy another vehicle because it says I've got to much debt now. I kindly ask Absa to investigate the matter and clear my name from ITC.

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Replies (2)
Absa
Absa's reply05 Jun 2018, 13:05
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
Absa Bank Ltd

Absa
Absa's reply05 Jun 2018, 13:05
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
Absa Bank Ltd