sK
sajid K

1 reviews | Active since May 2015

13 May 2015, 16:23

cancellations

can I be liable for something I have not requested for and ABSA will take no action<br> and money keeps getting debited from my acoount<br> this is being from January until recent someway somehow my credit card has been used online to purches from ELITESINGLES,<br> how<br> Absa says they wont take any action or cancel the debit order but I am the the card holder and its my account <br> Absa says as your credit card is only of a medium payment,we are not authorised to cancel any transaction on your behalf<br> honestly what the hell does this mean I made 100 of phone calls but they wont help me<br> my account got debit in total of R1600 and I work for a living my money is not for absa to give away

0
Replies (1)
Absa
Absa's reply14 May 2015, 08:39
Official
Hello saajid786,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,