Cancellation this Absa life policy

Item: Absa
Rating: 1
Author: doctor N

I have been trying to get their Absalife policy closed and they have asked all the requirements to send them but they have not been able to assist in that regard. They deducted money today and I need this to be completed and closed. They are so unprofessional in doing their work. Please help me

Helpful (0)

Replies (2)

Absa's replyOfficial

29 May 2023, 08:39

Dear Doctor Ndhlovo,

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or account number to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***5. Kind regards,Group Customer CareBasani Hlungwane

Absa's reply29 May 2023, 08:39

Official

doctor N's updateReviewer Update

11 Jun 2023, 09:02

Morning all is good on my previous complaint unfortunately I was not refunded my money

doctor N's update11 Jun 2023, 09:02

Reviewer Update

Morning all is good on my previous complaint unfortunately I was not refunded my money