1 reviews | Active since Aug 2017
Cancellation of session on policy
I ceded a Sanlam policy in the 90's to Absa for security on a personal loan. The loan was settled long ago and now i want to cancel the session held by Absa. Omesh Harrilal of Absa Port Shepstone undertake to sort it out in May 2017. I phone In June and he said he will follow up. he didn't come back to me and I phone on 29 Aug again where he promise to come back to me on the same day and he didn't. Can someone in Absa tell me what's going on. My number is ********** 070 Hendrie
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Have received your email today and sent to the branch for assistance. Will advise as soon as feedback received
Have received your email today and sent to the branch for assistance. Will advise as soon as feedback received