Cancellation of products without notification

ABSA you have struck again. In the past three months I have had nothing but pathetic service from you. You sort out one issue - AT YOUR OWN TIME MIND YOU. THEN another one crops up. How the hell do you just cancel an overdraft service without first contacting the client. So I go to pay for my items to be told no funds. I transfer funds and still zero available. Only to be told the overdraft was cancelled on1 February. Did you contact me??? NO. Did YOU bother to know beforehand so I could make another plan??? NO. YOUR customer sERVICE IS PATHETIC. You don't even check your record. Your call centre agent tells me that you at absa have decided to change it to a reducing overdraft. I have news for you. It has ALWAYS been on a reducing overdraft. Check your facts before you contact clients. If you wanted to increase the reduction amount then why the hell do you cancel the service without informing the client. And mind you they confirm that I am in no way a high risk client. So REALLY???? I have been a client of aBSA for more than20 years. BUT I have had enough. FNB here I come.