KG
Kemi G
1 reviews | Active since Oct 2013
02 Dec 2015, 15:23
CANCELLATION OF OVERDRAFT WITHOUT NOTICE
I have been an Absa client for over 10 years with an overdraft facility for over 10 years as well. it has been renewed every year and I get a letter every year stating it has been renewed. It was cancelled this MONTH without any prior notice, I didn't get an sms or letter to that effect. I am very upset about this as I wasn't allow to prepare for it. I called the call center for overdrafts and no one has been able to assist me or explain to me why I had no prior notice either via a letter or sms.<br> I am very disappointed with Absa and how it treats it long term customers. My homeloan, vehicle finance, cheque account, savings account are all with Absa.
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Replies (1)Absa's replyOfficial
03 Dec 2015, 13:55Hello Kemigrage,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply03 Dec 2015, 13:55
Official
Hello Kemigrage,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
