Cancellation of bond

<p>I bought a property in Margate, called 18 Silhouette flats, in June 2016. The offer to purchase was signed on 25/6/2016 and the purchase price was paid to the attorneys doing the transfer - TMJ in Pietermaritzburg on 5/7/2016. The person dealing with the transaction is ***lene Hoskins - ********** ********** .</p> <p>On or before the 12/8/2016 the attorneys requested the cancellation figures and requested that the title deed be sent to Nicky Marakalla - ********** No response was received from Absa and they had to resent the request.</p> <p>On the 24/8/2016 Absa reported that they sent the cancellation figures of an incorrect property to the attorneys. On 25/8/2016 I sent a complaint to Absa's client service e-mail after I tried to call them and I was promised that a senior person will call me back, which did not happened up until today.</p> <p> </p> <p>On 29/8/2016 Absa reported that they have now sent the cancellation figures on the correct property to the attorneys and the title deed will be forwarded during this week. Today is Thursday and the attorneys are still waiting for the documents.</p> <p> </p> <p>Besides my complaint the seller also complaint about the poor service but still nothing is happening.</p> <p> </p> <p>Copies of all the correspondence are available but it accounts to 32 e-mails.</p> <p> </p> <p>NS I just received notice from Nicky Marakalla from the cancellation attorneys that they received the documents but it does not make up for the poor service from Absa.</p> <p> </p> <p>Please assist me in this regard.</p> <p> </p> <p>Karel Nel</p> <p> ********** </p>