RO
Rika O

1 reviews | Active since Nov 2011

04 Jan 2018, 21:51

Cancellation of ABSA life Policy ***

I have been struggling since 2 November to have a life insurance policy nr ********** 068 cancelled. I was instructed to mail details to ********** which I did. I received no response. Only after mailing again on 17 November I was requested to send different paperwork, which I did. I have not any reply and the debit order has gone off my account again.

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Replies (1)
Absa
Absa's reply08 Jan 2018, 14:22
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd