NS
Nthabi S
1 reviews | Active since May 2012
01 Jul 2015, 09:37
Cancellation not done on vehicle protection plan
I sent a request to cancel my vehicle finance protection plan on the 23th of JUNE 2015 via email, I never received any feedback with regards to the cancellation being actioned. To my suprise I still see that my monthly installment still includes the protection plan premium which is around R183. What is the turn around time for cancellation? I want the premium to be refunded ASAP, I DONT NEED THE POLICY!
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Absa's replyOfficial
01 Jul 2015, 12:13Hello missseleki,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply01 Jul 2015, 12:13
Official
Hello missseleki,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd