MP
Marinda P
1 reviews | Active since Mar 2010
16 Feb 2024, 13:20
Cancelation of Insurance
I phone 14 December 2023 10h05. Then again 1 January 2024 9h54 and now again 16 February 2024 13h09 . To remove the Insurance Maintenance Advanced. Since now they never done it. I will never use ABSA for any services. My case nr is C***9. ABSA will pay me back the 3 months insurance fee due to bad services and like I said my first call was on 14 December 2023
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Absa's replyOfficial
16 Feb 2024, 14:06Dear Marinda
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***7.
Regards
Pravesh Bejay
Customer Value Management
Absa's reply16 Feb 2024, 14:06
Official
Dear Marinda
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***7.
Regards
Pravesh Bejay
Customer Value Management