CANCEL MY ABSA CHEQUE ACCOUNT

I am very ****ed by how Absa has treated me over the past few weeks. So here is what happened, I had an issue at Midway crossing branch (Newlands) where I deposited the money at the ATM and it took the money but never cleared on the bank account. I logged at query with them and I loved how they prioritised my issue and solved it.. so I ended up opening an account with them because of their customer service. I didn't know much about their account cause I just wanted to bank with so the lady that was assisting me decided to open a cheque account for me which she claimed to be the account that would be suit me and save more for me.

The lady took time and I told her to just stop everything as I was in the rush and promised to come back some time for an account but instead she kept on telling me to be patient and told me I couldn't leave as she had started with the process. I ended up waiting for over 40 minutes when she had told me that it was gonna be 15 minutes.

Fast forward, I deposited an Amount of R200 to that account just so I can activate it cause I still had my bank which was the account I used mostly. During the opening of an Absa account the lady did mention that there was monthly fees of R200 since it's a cheque account and told me that it will start debiting once I use the account because it was still new.

I have been receiving calls from MBD saying that they are calling on behalf of Absa and I owe Absa an amount of R700 and some change. When I asked what was the money for they said to me it is for overdrafts that I have on the account yet I didn't use the account.

They always call me and they say they charge me for the call which adds up to that "overdraft" from Absa. I was told that the money keeps accumulating even though I don't use the account of which I am failing to understand cause I have done only one transaction on that account but now I am told that I owe R700 plus for an account that I don't use and I'm being called by people that I never signed any contract with.

Absa bank is a **** and that lady in Midway branch was very wrong for lying to me and say I will start paying for an account once I use it.

My question is, why the money keeps accumulating yet I don't use an account? why do I have to suffer like this? Why am I being attacked by MBD 7 days a week?

The sad part is that if I try to cancel the account I must repay first because I am owing... I am very dissappointed by this act and if there is someone who can help me cancel this account with Absa please help.