Cancel Credit Life Premium

<p>Had a horrible experience since the 26 June 2017 trying to cancel my policy !</p> <p>This is my first response </p> <p>"</p> <p>On Mon, Jun 26, 2017 at 3:32 PM, Absa Card ********** wrote:<br />Dear Corbin</p> <p> </p> <p>Thank you for the email.</p> <p> </p> <p>Kindly accept our sincere apology for the delay in responding to your email.</p> <p> </p> <p>If you wish to cancel the Absa Credit Life Plan, we will require you to complete the attached cancellation form.</p> <p> </p> <p>The completed form, reflecting your account number, can be forwarded to us at any of the following addresses:</p> <p> </p> <p>- Fax: +27 (0)11 ********** </p> <p>- Email: ********** (as an attachment)</p> <p>- Post: Absa Card, PO Box 3915, PRETORIA, 0001</p> <p> </p> <p>For your own safety we have removed all your personal information from the email trail.</p> <p> </p> <p>We await your reply and thank you for your co-operation in this regard.</p> <p> </p> <p>Kind regards</p> <p> </p> <p>Lungiswa Nombula</p> <p>Consultant: Customer Services</p> <p>Tel: ***</p> <p> </p> <p>Absa Bank Ltd Reg No *** Authorised Financial Services Provider Registered Credit Provider Reg No NCRCP7. Absa Bank Bpk Reg no ***. Gemagtigde Finansiëledienstevers****** Ge registreerde Kredietvers****** Reg no NCRCP7</p> <p>For your own safety we have removed all your personal information from the email trail. Vir u beskerming het ons al u persoonlike inligting van die e-pos verwyder.</p> <p> </p> <p>--Original Message--<br />From: ********** />Date: 21/06/2017 02:34 PM<br />To: ********** />Subject: Cancel Credit Life Premium</p> <p>Good afternoon,</p> <p><br />Please cancel my Credit Life Premium on my credit card.</p> <p><br />ID: 8503****</p> <p>CARD NUMBER : 4550****</p> <p> </p> <p>KInd Regards,</p> <p> </p> <p><br />Corbin van Scheltema"</p> <p> </p> <p>Second Reponse " On Tue, Jul 25, 2017 at 8:02 AM, Absa Card ********** wrote:<br />Dear Corbin<br /> <br /> We refer to your email as indicated below.<br /> <br /> Please take note your email does not supply us with sufficient information to verify your identity for security purposes and hence we are unable to assist via email.<br /> <br /> Kindly provide us with your Client Code found at the bottom left corner of your credit card statement.<br /> <br /> You may also contact our call centre on ***to have your identity verified telephonically or take your enquiry to the branch where you can be adequately identified and assisted.<br /> <br /> We await your reply and thank you for your co-operation in this regard.<br /> <br /> Kind regards<br /> <br /> Wendy Lindemann<br /> Client Service Consultant<br /> Absa Card<br /> <br /> Absa Bank Ltd Reg No *** Authorised Financial Services Provider Registered Credit Provider Reg No NCRCP7. Absa Bank Bpk Reg no ***. Gemagtigde Finansiëledienstevers****** Geregistreerde Kredietvers****** Reg no NCRCP7<br /> For your own safety we have removed all your personal information from the email trail. Vir u beskerming het ons al u persoonlike inligting van die e-pos verwyder.<br /> <br /> --Original Message--<br /> From: ********** /> Date: 28/06/2017 04:41 PM<br /> To: ********** /> Subject: Re: Cancel Credit Life Premium [#854796]<br /> <br /> <br /> Good afternoon,<br /> <br /> <br /> Please find attached signed cancellation form with immediate effect.<br /> <br /> <br /> <br /> Regards,<br /> <br /> <br /> <br /> Corbin<br /> <br /> <br /> <br /> On Mon, Jun 26, 2017 at 3:32 PM, Absa Card ********** wrote:<br /> <br /> Dear Corbin<br /> <br /> Thank you for the email.<br /> <br /> Kindly accept our sincere apology for the delay in responding to your email.<br /> <br /> If you wish to cancel the Absa Credit Life Plan, we will require you to complete the attached cancellation form.<br /> <br /> The completed form, reflecting your account number, can be forwarded to us at any of the following addresses:<br /> <br /> - Fax: +27 (0)11 ********** <br /> - Email: ********** (as an attachment)<br /> - Post: Absa Card, PO Box 3915, PRETORIA, 0001<br /> <br /> For your own safety we have removed all your personal information from the email trail.<br /> <br /> We await your reply and thank you for your co-operation in this regard.<br /> <br /> Kind regards<br /> <br /> Lungiswa Nombula<br /> Consultant: Customer Services<br /> Tel: ***<br /> Absa Bank Ltd Reg No *** Authorised Financial Services Provider Registered Credit Provider Reg No NCRCP7. Absa Bank Bpk Reg no ***. Gemagtigde Finansiëledienstevers****** Geregistreerde Kredietvers****** Reg no NCRCP7<br /> For your own safety we have removed all your personal information from the email trail. Vir u beskerming het ons al u persoonlike inligting van die e-pos verwyder.<br /> --Original Message--<br /> From: ********** /> Date: 21/06/2017 02:34 PM<br /> To: ********** /> Subject: Cancel Credit Life Premium<br /> <br /> <br /> Good afternoon,<br /> <br /> <br /> Please cancel my Credit Life Premium on my credit card.<br /> <br /> <br /> ID: 8503****<br /> <br /> CARD NUMBER : 4550****<br /> <br /> <br /> <br /> KInd Regards,<br /> <br /> <br /> <br /> <br /> Corbin van Scheltema<br /> <br /> Important Notice:<br /> Absa is an Authorised Financial Services Provider and Registered Credit Provider, registration number: NCRCP7. This e-mail and any files transmitted with it may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unless specifically indicated, this e-mail is not an offer to buy or sell or a solicitation to buy or sell any securities, investment products or other financial product or service, an official confirmation of any transaction, or an official statement of Absa. Any views or opinions presented are solely those of the author and do not necessarily represent those of Absa. This e-mail is subject to terms available at the following link: http://www.absa.co.za/disclaim er. The Disclaimer forms part of the content of this email. If you are unable to access the Disclaimer, send a blank e-mail to ********** and we will send you a copy of the Disclaimer. By messaging with Absa you consent to the foregoing. By emailing Absa you consent to the terms herein. This email may relate to or be sent from other members of the Absa Group.<br /> Important Notice:<br /> Absa is an Authorised Financial Services Provider and Registered Credit Provider,<br /> registration number: NCRCP7. This e-mail and any files transmitted with it may<br /> contain information that is confidential, privileged or otherwise protected from<br /> disclosure. If you are not an intended recipient of this e-mail, do not duplicate<br /> or redistribute it by any means. Please delete it and any attachments and notify<br /> the sender that you have received it in error. Unless specifically indicated, this<br /> e-mail is not an offer to buy or sell or a solicitation to buy or sell any securities,<br /> investment products or other financial product or service, an official confirmation of<br /> any transaction, or an official statement of Absa. Any views or opinions presented<br /> are solely those of the author and do not necessarily represent those of Absa.<br /> This e-mail is subject to terms available at the following link:<br /> http://www.absa.co.za/disclaim er.<br /> The Disclaimer forms part of the content of this email. If you are unable to access<br /> the Disclaimer, send a blank e-mail to ********** and we will send you a<br /> copy of the Disclaimer. By messaging with Absa you consent to the foregoing.<br /> By emailing Absa you consent to the terms herein. This email may relate to or be sent<br /> from other members of the Absa Group."</p> <p>I have filled in the form and send my card number, id . What more do you want !</p> <p> </p> <p>It is impossible to get hold of this useless department and takes a month for a response just to tell you it's not canceled !</p> <p> </p> <p>Why does it take a month for a response from the department ?</p> <p> </p> <p>Please cancel my policy imediatly !</p>