Canal Walk Bulk Teller - no manners

Probably the most dismissive, rude bank teller I have ever come across. Your Canal Walk branch needs a few lessons/training on customer service and etiquette. My sister gave notice a month ago to withdraw from her notice account and was given notice to come after the 10th of March, we did, this morning. Called in advance during the week to ensure it would be a smooth process and was told to just come in. However upon arrival, your staff was rude to my sister - told us we never gave notice to withdraw the funds and only gave notice to close the account, which makes absolutely no sense. Your Bulk Teller, who then basically said we don't have the fund and we need to give notice, after debating, we were told to go draw the funds from multiple banks and its not her problem.

So thankful I don't bank with you, and glad we have closed this account. Your ways of banking are archaic and pointless in so many ways.

We eventually went to Tableview branch who made this a smooth experience and wasn't rude or dismissive and was rather charming, so tops to her! But Canal Walk branch bulk teller needs a slap in the wrist with some respect for clients.