Can't register online, no feedback for 16 days.

To whom it may concern,<br> <br> I tried to register online on the 8th of November. The website keeps saying my post code is invalid. Even though it is not, also the button to select your post cost code did nothing when I clicked on it (i tried in IE and Chrome). I called and let them know that day but it was a Sunday and I had to wait until they were open on the Monday. I also send an email with screenshots of it not working and the error I get [email reference EC: 246a79a5]. After that I called twice, every time the operator took my number and said they will call me back.<br> <br> It is now 24 Nov, 16 days later. No response to my email, no call back to either of my phone calls. Honestly, if the service is this careless when trying to register. I would be reluctant to get a credit card, I can only imagine the frustration/torment trying to resolve a real financial issue. <br> <br> Such a shame because Virgin money seems by far the best CC option on the market (on paper that is). <br> <br> <br> Regards<br> <br> Rolf Wessels<br> <br>