NJ
Nico J
1 reviews | Active since May 2013
20 Nov 2015, 12:00
Can't issue Bank Cards
I decided to go to Rosebank ABSA to get a replacement bank card after loosing mine. No less than 3 counter staff chatted and laughing while some people sat waited. After waiting for my number to be called for 15 min the teller told me that she doesn't have cards and I should wait for the next person to issue a card. My ticket was clear about my query.<br> Another 15 min later and the next teller opened and allowed somebody else to push in in front of me. All of this while the giggling and chatting tellers grew to 4 and all this while some of us waited in a queue. <br> With high bank charges and *********** staff... ABSA just confirmed that it is time to move banks!
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Replies (1)Absa's replyOfficial
23 Nov 2015, 08:33Hello Nicodj,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's reply23 Nov 2015, 08:33
Official
Hello Nicodj,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
