WS
Werner S

1 reviews | Active since Mar 2015

09 Mar 2015, 10:01

Can't get my money

As of from February 26 2015 Absa decided to put a hold on my cheque account. After many embarrassing attempts to swipe/withdraw money I contacted Absa where they told me to go to the nearest branch. On Monday the 2nd of March I went to the branch and they confirmed that they will put through a request to get the account unblocked so that I can use the money. I once again went to the nearest branch on Friday where I got told the exact same thing. It is now Monday the 9th of March and still no money. No debit orders or anything can go off the account. Very disgusted with Absa after being a client for 5 years. I will most certainly close all my accounts and move to another bank. [Email Removed]

0
Replies (1)
Absa
Absa's reply09 Mar 2015, 14:55
Official
Hello werries87,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd