KL
Karabo L
1 reviews | Active since Mar 2017
25 Jul 2022, 10:37
Can someone at Absa help me please?
Have been trying to get someone to help me to change my debit order date on my revolving loan for over 30 min.. being given multiple numbers to call but no one seems to be able to help.. or maybe its just Monday.. I don't know.. either way, this is urgent.. otherwise you'll debit on the wrong date and then make my profile a mess because you didn't get your monies in time, but again it would be your own fault because you cannot service your clients. rerig.
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Absa's replyOfficial
25 Jul 2022, 13:12Dear Karabo Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply25 Jul 2022, 13:12
Official
Dear Karabo Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care