Can not Help with Service, No response

I did a online proposal for over draft, ABSA approve it. ABSA did not send me any term or conditions. Just gave me an over draft.<br> <br> I went to ABSA Bethlehem to ask how to payback the overdraft and what interest rate they are charging me.<br> <br> AND no one can help me.<br> <br> I even tried the callcentre, after I spoke to about 10 persons how could not help me, I just hung up.<br> <br> It would be really nice to talk to someone how can do there JOB !!!