Can it be that difficult to change debit order dates?
<p>Ive been on my cellphone for long to get my debit order date changed. I have requested to change it to the first of the month because Im working for new employer now. I was told it can not be done and have to make arangements to skip a month. How much longer do I have to stay on the cellphone? Who is going to pay for my airtime? Well after asking this question I was told I have to sort it out as its my account or go to any ABSA branch. Listen carefully. I have resigned and there wont be a cent in my bank account if you dont change the date. I have resigned and cant just take off to go the the nearest ABSA branch. Is that clear now? CHANGE THE DATE.</p> <p>Yeah I know you dont care and nothing is going to hapen. After the phone converstation its clear that it the customer's problem.</p> <p>Thank you.</p>
Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Today I received confirmation that my debit information was updated. Thank you Claudette and the rest who helped me. Not sure why I was not helped when I called.
Today I received confirmation that my debit information was updated. Thank you Claudette and the rest who helped me. Not sure why I was not helped when I called.
