Can I get feedback please?

Good day, on March 29 ABSA tried to debit from Nedbank account for my vehicles instalment. The transaction bounced as I only managed to get to the bank on April to make a deposit of R3790. I received a call from ABSA vehicle finance department from a very polite & helpful consultant who assisted me. At the time I assumed that their systems hadn't updated but I would like to know whether ABSA didn't receive their instalment as a large sum of money was taken from my account after my deposit. Lastly, I just want to thank the consultant from the vehicle finance department for the great service I received from him.