Can ABSA Please Process My Appication!

<p>I can not recall a time where I logged a service request with ABSA and I did not come here on Hellopeter to push them to do their work. No wonder they are leading with high service complaints compared with other major banks.</p> <p> </p> <p>I app**** for a pension powered home loan and submitted ALL necessary documents as listed in their brochure, this was 4 weeks ago. Till today no progress on my application and the consultant asks for documents that were never listed as requirements such as "Benefit Statement" and "Bond Approval". Why were they not listed as required and only the offer of purchase was listed amongst others?</p> <p>Anyway, I did submit the Bond Approval as SA Homeloans was so efficient in processing my application but still ABSA has not been helpful till today. Last I heard from them was that they will call me 02/08/16 but to no surprise no one called me!</p> <p> </p> <p>This is so frustrating as the property will be auctioned soon!!!!</p> <p> </p> <p>ID: ********** 594089</p>