RJ
Ria J
1 reviews | Active since Aug 2020
14 May 2021, 10:04
Calls not answered by Absa Bank
I have tried several times to get hold of a Sifiso, he is working with our Business account in Witbank Saveways, but I cannot get hold of anybody there, even the switchboard does not get answered. We urgently have to change our signing authorities, but it seems as if it will be easier to close the account and move to another bank.
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Absa's replyOfficial
14 May 2021, 11:29Dear Ria Jacobs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Absa's reply14 May 2021, 11:29
Official
Dear Ria Jacobs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care