ZK
ZUKISWA K
1 reviews | Active since Feb 2018
24 Feb 2021, 15:29
calls being dropped
I've been trying to get hold of one of your agents and every time my calls gets cut and i need to discuss my funeral policy
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Absa's replyOfficial
25 Feb 2021, 09:50Dear Zukiswa, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply25 Feb 2021, 09:50
Official
Dear Zukiswa, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd