JM
Johan M

1 reviews | Active since Mar 2017

23 Apr 2019, 11:26

Calls and SMS's for credit card that should be closed

I am receiving numerous sms's stating that Absa has not received an overdue amount on my credit card account. I settled my credit card in full a few months ago and closed the account but still I am receiving these calls and sms's.

Can someone from Absa please just sort out the mess, I am tired of repeating myself a 100 times a day and receiving messages that state that I am behind on a credit card that is suppose to be closed.

0
Replies (2)
Absa
Absa's reply23 Apr 2019, 15:14
Official
Hi Johan,
Thanks for your posting. I am Basani Hlungwane and will be facilitating your matter. Please see email sent to you. Thanks.
Absa
Absa's reply24 Apr 2019, 10:48
Official
Good morning Johan,
Thank you so much for your response. I am Basani Hlungwane and please be informed that your matter is currently under investigation and we will be in contact soon. Your reference number to your matter is ***. Thanks.