call centre with bad attitude

I contacted absa regarding my credit card which are currently in areas as my new bank could not switch the debit order.after listening to voice promts for 10 minutes i got shifted to 3 different departments eventualy i spoke to claud maitland who had the most disgusting attitude thinking that his doing me a favour etc.all i wanted to do were to inform absa about my new bank & acount number to debit order my absa credit card arears & instalments if only i could with this servirce i got