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<p>Good Day ABSA,</p> <p> </p> <p>Its concerning that the only way I seem to get anyting helpful out of you is by logging complaints on Hello Peter?<br /><br />I have attempted to contact you regarding a urgent problem regarding a company that has contacted me claiming that I owe money on a bought ABSA account of mine.<br /><br />I know for a fact that all my accounts are up-to-date including my credit card, loan and etc. I have recieved no letters or any form of communication of an account been handed over and I dont even know what account this is as I only have my currents accounts with you.<br /><br />I logged a support ticket with your email contact explaining the situation and I was refered to your collection department.<br /><br />I have called your collection department and explained this issue to multiple people who also checked my accounts and confirmed there was no issues. I was told that I need to speak to your ICT department and after attemtpting to be trasnfered 3 times, im dropped at each point.</p> <p> </p> <p>This forces me to wait 5 minutes everytime I have to call you back and the last comsultant was extremely rude and gave me the wrong number.<br /><br />Im tired of been treated like this by you. Im been treated as if I owe you money and with very little respect considering that Im a Gold account holder.<br /><br />Im tired of chasing you around for this and would like someone from your ICT department to contact me please.<br /><br />Regards,</p> <p> </p> <p>Martin </p>