CN
Coreen N
1 reviews | Active since Jun 2019
25 Jun 2019, 19:23
C Nagel
How is it possible to log a case for ***** on your credircard and after 2 months No feedback, no response to my email requests my numerous messages.They do not even answer calls. You email Action line to No avail.Can anyone please tell me what the next step would be?
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Replies (2)
Absa's replyOfficial
26 Jun 2019, 17:38 Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply26 Jun 2019, 17:38
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
27 Jun 2019, 14:39Hi Coreen, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***8. This confirms that an incident has been logged. I will update you on the matter once feedback received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply27 Jun 2019, 14:39
Official
Hi Coreen, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***8. This confirms that an incident has been logged. I will update you on the matter once feedback received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,