bM
bathabile M
1 reviews | Active since Sept 2016
04 Sept 2020, 09:00
c-***4
Dear Absa, my query is not resolved. You sent me a letter not stating which account is paid up. I am looking for the paid up letters for the following accounts:absa loan, absa cheque account and absa credit card. I am awaiting 3 letters with their account numbers on them. And I am experts call from the debt review department.
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Absa's replyOfficial
04 Sept 2020, 15:30 Dear bathabile madlopha Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Best regards,
Absa's reply04 Sept 2020, 15:30
Official
Dear bathabile madlopha Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Best regards,