J
Jurie
1 reviews | Active since Jun 2021
04 Apr 2025, 13:41
C-***1
No idea what going on with Absa client services. I have sent emails, corrispondens Property hub depth etc, cc numerous other Absa departments to assist with a query on a property that I want to purchase. Absa staff does not read request, they ignore emails. Not interested in providing me or direct me to the correct department. I'm very concerned, the service levels received very bad, the absa staff just don't care. What happened the client services??
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Absa's replyOfficial
04 Apr 2025, 14:16Dear Jurie Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply04 Apr 2025, 14:16
Official
Dear Jurie Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***9. RegardsPravesh BejayCustomer Value Management
Best regards,