SM
Simphiwe M
1 reviews | Active since Mar 2021
31 Jan 2023, 10:00
Business credit nightmare!
The 1 star is because I can’t leave 0 stars. What a nightmare! I’m having an ongoing problem with my business credit account and the banker in the small business division is only making my life worse by the day. He is confused and constantly giving me the wrong information, my business has not been working for the past month because of him and his errors and I am suffering immensely. I gave him until today to fix my problem but things are only getting worse. I’ve been banking with Absa personally and in business for years but I think this relationship has hit a wall now. I need this problem resolved so I can peacefully leave and go to a different bank. This is totally unacceptable.
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Replies (1)Absa's replyOfficial
31 Jan 2023, 10:12Dear Simphiwe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply31 Jan 2023, 10:12
Official
Dear Simphiwe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
