Business Banking - Think Again

I have been a loyal ABSA private banking customer for many years but I have been angered at the inefficiency of ABSA business banking consultants at 2 branches - rude Carmen Cloete at Cresta and incapable Dorothy at Northgate. My journey started last week Wednesday when I went to open a business account at Northgate, I was told that all the business bankers were out for the day. I then proceeded to Cresta to try my luck there. Carmen at Cresta didn't have the time of day to assist me. She asked me to sign all the pages without completing the blank spaces. She said she would do this later. I obviously refused as this should never be done when signing legal documents. When I asked questions she was rude and unwilling to assist. I left and decided to make an appointment with a business consultant at Northgate (Felicity) for Monday. Needless to say Felicity was again not at work on the Monday so Dorothy said she will take my documents, open an account and call me when the documents were ready for signature. 4 days later and numerous calls to Dorothy finally got me through. She said the ABSA system was down since Monday. Hard to believe but doesn't explain why she refuse to return calls