PV
Piro V

1 reviews | Active since Mar 2012

12 Jan 2019, 10:36

Business Banking NO RESPONSE?

I have been waiting for a week now for ABSA to contact me regarding my the business banking account I created online. I have sent them numerous emails asking for assistance to various email addresses. Why does one always have to struggle to give people business?

I have to now create another account with them (for another business), but if this is their level...

PS: I included both applications references.

0
Replies (2)
Absa
Absa's reply14 Jan 2019, 10:54
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd
Absa
Absa's reply14 Jan 2019, 10:56
Official
Hi Piro
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided