Business banking ,EFT clearing and *********** staff

I have received a eft payment that was dated 7th April 2018 which Absa says it reflects on my account but hasn't cleared yet.I have went to ABSA Pretoria North for assistance and they couldn't assist as they said I should wait. I then went to Absa wonderland and they told me to submit my CSD and Tax clearance certificate I submitted that on the 9th April and they said the money will reflect after 14 working days which the money didn't reflect.They sent and email in Friday 20th April 2018 saying they have problems with clearing ant the money will reflect after 3 working days and I am still waiting.please assist as this has caused a lot of delay in my business and life.